Bernardi Toyota Customer Reviews

 

 

Gj We enjoyed working with Mohammed. He made a point of making sure we understood when we had questions and we felt comfortable with the time we needed to make decisions. He patiently answered our questions when explaining the process of the purchase as well as when he demonstrated the functions of the new car. 

Good cars 

Recently purchased a vehicle from Bernardi Toyota during a very busy and frigid New Year's weekend. Worked with Ron "Cowboy Gamble. Enjoyed the experience as Ron is a seasoned pro. Knowledgeable and conversational throughout. Never felt I was being "sold", but I also arrived to look at a specific pre-owned truck. Had done my homework prior and made the purchase feeling that both sides "won" in the transaction. Would highly recommend working with Ron. Everyone else on this Bernardi team we interacted with was pleasant and professional as well. Overall a good vehicle purchasing experience.

Emad was very helpful answered all questions clearly and I didn't have to do much on with insurance. Finance manager was great too. Definitely will recommend 

Artie's the best! Experience with the dealership was pleasant and quick. Artie was great! He answered all my questions, took me for a test drive and held my hand through the whole process. 

Emad Boutros was great throughout the entire purchase. Never had a salesman so attentive. Great place to buy a truck! 

Emad was a fantastic salesman to deal with. Very accommodating, made the car buying process extremely smooth. I would recommend him and the dealership to anyone. 

The team was responsive to an online inquiry and then great in person. They managed to close the business quickly so that I could drive away in the car the very next day 

Had a great car buying experience! Me and my wife weren't sure on what car to get and ended up buying a rav4 with help from Ronnie coelho. Had a quick and easy process with the finance manager Danny. Overall had a great experience and would recommend! 

Best place to buy Toyota, speak Portuguese, were super professional and had a good experience. Recommend! Who helped me with my new rav4 was Ronnie rabbit, can find him he will help you find your future car too!

Thanks for Bernardi Toyota, the buying process was very smooth, we got all our needs in the new car, our sales person Mina was very patient and professional 

I recently purchased a used 2014 Honda CRV. Ayden was a friendly and helpful salesman. He found the perfect car for me! This was the last place I looked for a car. Service, price, quality, and cleanliness of the vehicles were favorable over the other Toyota and Honda places I had shopped at. 

Best car buying experience I've had - no Bait & switch or high pressure haggling. 

I had a very good experience with Bernardi Mina is my sales person an he took care of me during the buying process and the delivery 

If you're looking for big variety of new and used cars as well as friendly staff to help you to look around, Bernardi Toyota is the place. Everyone is helpful there, we got Mina to help us and it was a great experience, we are so happy with our purchase! 

 

I bought a 2017 sienna with auto access seat At Bernardi Toyota you will experience the best customer service and relation between a dealer who wants to keep your expectations met I had my problem solved with the help of both the sales person and the management members Rolando the GM stayed on the top of the ordering andt he follow up ... My sales person Mina and the GM Rolando have done a lot of efforts to get me my special ordered vehicle in as little as 2 weeks Chris the financial person have done great job also on getting me what I need for my loan All members have done the job very well Please shop there with all confidence See More 

At Bernardi Toyota you will experience the best customer service and relation between a dealer who wants to keep your expectations met I had my problem solved with the help of both the sales person and the management members Rolando the GM stayed on the top of the ordering andt he follow up My sales person Mina and the GM Rolando have done a lot of efforts to get me my special ordered vehicle in as little as 2 weeks Chris the financial person have done great job also on getting me what I need for my loan All members have done the job very well Please shop there with all confidence 

I got to Bernardin Toyota with the intention of buying a used car because I didn't want to spend to much money; However Benjamin offered me a deal that was right for me. Thanks to Benjamin and Stefan I walk out with a brand new car and a great deal 

I had leased from Bernardi Toyota before, but this process was even better than it had been previously. From informing me of offers to put me in a new car sooner, to follow ups, and fair. comfortable negotiations. the experience was a pleasant one! 

Emad: perfect service! 

I Really recommend Bernardi if you will buy a car Please ask for Mina Sales person he is very helpful And informative 

Great Experience with Bernardi Our sales person Mina Eskandar was very helpful and make the process very smooth and easy 

Bernardi Toyota of Framingham on Google on 12/23/17 by Roudy Maged

Good experience, Mina was very helpful. I would really recommend Bernardi for my friends. 

Thanks Bernardi for the nice treatment I was afraid about going to the dealer to buy a car But Mina made the process very smooth, he was not pushy and answered all my questions I bought a Camry, and definitely will recommend bernardi to all my family and friends 

Wonderful service and Gus worked fast to meet a family deadline. 

From the time I drove my car in to when I left with my car I was treated with quick and friendly service. The head of service Mike Mason was so kind he listened to all my concerns and even called me with an update of what was going on with my car. Vivien took amazing care of me also bringing me to the rental area so I wouldn't have to loose a day at work. The car rental place was amazing too. I was in my rental car and off to work so quick. I was able to get the car later that night, all my issues fixed. Amazing service area I am now coming here for every oil change it was that great of a service department. Best service I have ever had since getting my license 20 years ago. 

Vivien is excellent service professional explains service maintenance needs, price, and what done very clearly and effectively. The time estimated to when the work is completed was accurate. Vivien and team was helpful in identifying a weak battery and replaced it, avoiding future problems 

We had a great experience with Mina, he is very welcoming, informative and not pushy at all, we got all our questions answered in order to make the best decision for us! 

Great experience, Mohamad was fantastic to deal with! 

Great service with amazing people. I was very pleased with my purchase and how efficiently they were able to assist me and answer my questions 

I used the Toyota services almost every single month with a assistant VIVIEN MARTINS and I always recommend this service. VIVIEN is a perfect assistant she is the best, every single time I had at Toyota services she is there and the attention e professionalism is constant, and the another good thing she speak portugues, portugues is my first language, this is very important to me (us). I have to say Thank you very much for a Bernardi Toyota and a VIVIEN MARTINS for a excellent service and dedication. My rating for her is 10 star's. Merry Christmas And a Happy New Year. Appreciate 

Had 12:30 Appt Greated and my vehicle went into the shop immediately At checkout complete inspection of my vehicle was presented Regular customer for service 

Excellent experience. Attended by the salesperson Dell Silva and was easy to choose the best option for my family. All negotiation, finance and procedures nice and smooth. We are happy and recommend Dell and Bernardi. 

Del was very helpful during my car buying experience. I would definitely recommend buying at this dealership to my friends. We appreciate the great customer service. 

Good overall experience. The manager stayed late to help me pick up the car one day early. We got a good value on a used Toyota Corolla 2017. My wife and I had researched the car model thoroughly before going into the dealership. We spoke with about 15 to 20 dealerships and knew exactly the car & features we were looking for before going in. There was no haggling. They say computers do all their pricing, which looking at Car Guru seemed accurate. 

I had a great experience with Bernardi and with Mina the sales person he sold me a Camry and I will recommend him for all my friends 

I just purchased a new Toyota from Bernardi Toyota and highly recommend them. The whole team here, and especially Emad, are top-notch: responsive and great listeners. A great car-buying experience. 

Great deal and services, treat costumers right every time 

I traded in my old lease for a new one. Emad, Spiro and the whole Bernardi Toyota team made the process as easy as possible. 

Bernardi Toyota of Framingham on Google on 12/16/17 by Tracy Smith

My experience was pleasant, Ronnie Coello, the salesman was very professional. He was approachable and very easy to talk to and express my needs. Everyone at Bernardi Toyota were very friendly and professional. I left with my new vehicle feeling very satisfied anout my purchase. 

Wonderful experience both Benjamin and My sales person were excellent to deal with 

Gus and Mike took great care of me. They answered any questions I had and made sure to accommodate any of my requests. Would work with both of them again.

Bernardi Toyota of Framingham on Google on 12/15/17 by Davide Cis

Emad Boutros and the whole Bernardi Toyota team did a fantastic job on winning our business. Their price quote was competitive, their knowledge of the car was impeccable and their courtesy was of the highest standards. They delivered on all their promises and we could not be happier. 

It was very pleasent and low stress experience. They have a large number of excellent and well priced vehicles. The salesperson we dealt with, Aydin Kayabay , was accommodating and forthcoming. I will definitely recommend this dealer to our friends and family. 

They have always been fair and honest with me in regards to service my vehicle needs and doesn't. Nice waiting area and tons of vehicles on the lots to walk around and look at. 

I like this pleac because it hes best sell cair and when my dad got the car we were happy and people who worked there ara very nice and emad was very great 

Great deals 

My wife and I ended up at Bernardi Toyota after doing some online research and visiting a couple other dealerships. Our sales consultant Ronnie Coelho was very professional, helpful and courteous throughout the whole process between finding the right truck for us up until registration was completed. He put in extra work to make sure that our vehicle was registered and ready to go as soon as possible and even recommended a location close to our home where we could purchase a cap for the truck bed. The shuttle driver, Herb, who dropped us off and picked us back up at the local mall for free while our vehicle inspection was completed was very pleasant as well. We are very happy with the quality of the vehicle we purchased, the price and the service from start to finish! 

Emad and Luis where great help! Luis explained the service department in great detail if I ever needed anything and emad was an amazing car sales man. Answered every question I had and made me feel very comfortable with my decision. Thanks guys! 

  

I just tried out the Bernardi Toyota Service Department.  I had called on a Friday afternoon about a problem I have having with my leased 2016 Camry and when I arrived at 8:00 a.m. on Saturday, everything was good to go!  I was greeted by Rose, who was welcoming and informed.  The problem was quickly resolved and they were able to complete an unscheduled routine maintenance at the same time, saving me a return trip to the dealer in 6 weeks.  I was surprised and pleased to see that Mike Mason, who is professional and detail oriented, has taken over as Manager of the Service Department.   It was fast and efficient trip to the dealer. From here on in whenever I need service, I'll be bringing our 2016 Camry and certified 2012 RAV4 to Bernardi Toyota.   I highly recommend them! 

Dell is a hard worker. He made sure to talk to me about the process of buying a car and he was able to settle a reasonable price. He is engaged with his customers and treats people with respect. 

I haven't bought a car from a dealer in a very long time. I came to it with a less than positive bias and walked away extremely pleased. I worked with a great team. They listened to what I wanted/ needed and worked hard to make it happen. My sales rep Ron, his manager Ed and Mitchell from finance are the best. 

Just got a brand new 2018 Toyota Tundra from Bernardi. Amazing service. Del and Charlie made you feel like family. And it was painless. Will definitely be buying my wife's next car there!! Thanks again Charlie and del. 

I was so happy I bought my car at Bernardi Toyota because I felt they gave me a fair deal on a quality vehicle. I have never negotiated for a car by myself and they made the experience stress free. The salesperson that helped me was very knowledgeable about the car and there was no pressure. I highly recommend Bernardi Toyota. Dell was the salesperson that helped me. 

We walked in to lease a Toyota Sienna, a very professional sales executive took care of us right from the beginning till the deal was completed. He was so helpful so we end up leasing 2 Toyota Sienna, even after the sale he contacted me to make sure I'm happy with cars and everything was good h knew every option in the car and he answered every question we had, by far he is the best car dealer sales executive I ever met, he deserve 7 stars ) thank you so much for all the help and kindness. The financial executive Mike made a great job he tried to give us the best deal and save us money on different additional options and he did, he is very kind and professional, we love to do business with Bernardi Toyota specially when Oudom and Mike are there. A big thank you, Sam Hannoush Pickle Haus Deli