1626 Worcester Road
Directions Route 9 East
Framingham, MA 01702

  • Sales: (866) 978-2289
  • Service: (888) 315-5081
  • Parts: (800) 248-3035


You are viewing all posts for categories: service

How to Keep a Toyota Prius Going Strong After 435,000 Miles

In 2004, Bob Old was looking for a good, reliable car for long-distance driving. He chose a Toyota Prius, and he's been driving it ever since.

You would think in those 11 years, putting on an average of 40,000 miles every year, he would have experienced some breakdowns or major repairs.

Bob says no. He's had to replace parts here and there, but only relatively minor ones. The battery for instance, potentially the most expensive part to replace, has been doing its duty tirelessly this entire time.

So how can you have a car as lasting as…

read more
Categories: ,

Adan Ortiz: Loyal Bernardi Toyota Employee for 24 Years

"I started working for Bernardi Toyota when we were located on Union Avenue in Framingham. Our dealership now was just dirt on the ground at that time."

Adan Ortiz is one of our technicians at Bernardi Toyota who is loyal, efficient, and genuinely enjoys his job. But what makes him stand out even more? Adan has been with Bernardi Toyota for 24 years. He started off working the lots, and then transitioned into becoming a technician.

"To be a tech, you need to like to fix cars. You need to be good with your hands. You need to be smart…
read more
Categories: , ,

Employee Spotlight: Joe Cappa

"There's a reason why I've been here for ten years. I'm treated well as an employee and it makes it easy to do my job the best that I can." Joe Cappa, one of our parts counterman, hasn't just been at Bernardi Toyota for ten years; he's been in this industry for 23 years. Starting at just 19 years old, Joe went from washing cars at night to taking a job opening for a parts position at a dealership, without even knowing a thing about parts at the time. After learning what it took to…
read more
Categories: , , ,

Director Spotlight: John Dowden

"I love seeing employees become winners."

John Dowden is our service director here at Bernardi Toyota. For him, one of the most rewarding parts of his job is the privilege of witnessing our service employees grow with confidence and skill. Directing one of the top 5 service departments is surely a rewarding experience and position John gets to be a part of every day.

John has been with Chrysler and Dodge, and also Kia before…

read more
Categories: , ,

Trust Your Mechanical Issues to the Toyota Experts

You don't want a novice, you want an expert, right? Why take your trusty, beloved Toyota to a service center that is not as familiar with your vehicle as we are? Here at our Service Center we know your Toyota like the back of our hands! Click on the video below to learn why you should always take your Toyota to your local Toyota experts!

Don't worry about where you should service your vehicle any longer! As your local Toyota dealership, we promise to provide you with speedy and efficient service so you can leave our service center…

read more
Categories: ,

Toyota's $4.9-Million Training Facility at Aurora Headquarters

If you've ever been to our new Toyota car dealership or service center serving Framingham, then you've experienced Toyota customer service firsthand. It stands apart right?

While we here at Bernardi Toyota can't exactly claim that we're better than any other Toyota car dealerships out there, we can claim that we are better than some car dealerships selling other brands. The difference between Toyota dealerships and other OEM car dealerships is…
read more
Categories: , , ,

March 2012 Tire Rebates. Michelin $70, Goodyear or Dunlop up to $80.

March is the month to treat your Toyota with four Goodyear, Michelin or Dunlop tires. From March 1 to March 24, 2012, customers who purchase a set of four (4) eligible new Michelin passenger or light truck tires can receive a $70 prepaid card from the manufacturer after mail-in rebate. Redemption forms must be received by April 24, 2012, and cards will be mailed within 4 to 6 weeks. From March 1 to May 31, 2012, customers who purchase a set of four (4) select Goodyear or Dunlop tires can receive up to an $80 prepaid Visa card from the…
read more
Categories: ,
  • AdChoices