Director Spotlight: John Dowden

"I love seeing employees become winners."

John Dowden is our service director here at Bernardi Toyota. For him, one of the most rewarding parts of his job is the privilege of witnessing our service employees grow with confidence and skill. Directing one of the top 5 service departments is surely a rewarding experience and position John gets to be a part of every day.

John has been with Chrysler and Dodge, and also Kia before his time at Toyota. He's been our service director for three years and has been with Toyota for eight years. His interest in vehicles all began when he was just a kid.

"I started on cars when I was 12 years old. I cleaned and took a generator off a Chevy and changed the oil," said John.

John's history also expands to being the technician and service advisor at Sears, being with National Dealer for nine years, and being a corporate trainer for three years.

John doesn't just provide his services and time to those at Bernardi Toyota; he gives back to the community and participates in benefits to support local food pantries and charities. Years ago, John participated in Lara, which held benefits that helped support building homes for Spanish children.

Recently, John has participated in "Dancing With The Wrentham Stars," an event that raises money for the Wrentham food pantry. John raised $17,000 by performing a dance routine with his dance partner, Kim. They practiced the routine for months, and it was worth it in the end.

When John was asked why customers should come to Bernardi Toyota for service, his answer was simple and sincere: "We truly care." As shown through our service department and John's contributions to charities and benefits, himself and our service team care about others and their needs.

When John isn't working or dancing with the Wrentham stars, you can find him making a homemade lasagna and sauce, followed with a homemade cheesecake for dessert. It doesn't get much better than that! 

Click here to watch John Dowden dance with his partner, Kim.

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Categories: Social, Service, People
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