I have had the privilege of working with Artie Johnson for over 10 years. My first Highlander, a Camry, a used Saturn for my son, and most recently a Tocoma for my husband's 60th Birthday. Artie has always been incredibly professional and helpful. He really goes above and beyond the call of duty. I HIGHLY recommend Artie and Bernardi Toyota for all of your auto needs!

I bought my first Toyota from this dealership 2 years ago and have like my experience to this point so it only made sense to return to them. That being said, this experience was the best I have ever had from here or any dealership. Abdullah started the experience-his appointment was late and he didn't want me to sit and wait for the next available sales person. Then Jerry became available - I had my mind on something cute and sporty they both suggested the Rav4 - I was skeptical - but in the end (and after a test drive) I did choose the 2013 Rav4. Jerry got me into the limited version and somehow he and Marcos got it so it is lower than what I was paying on my Camry. Oh, and some firsts - this is the first car I actually got to choose the color on (poor Jerry so patient as I went back and forth) and the first time i got to drive a car off the lot the day of purchase and the appointment was under 8 hours.. all in all I felt like I was the number one customer - every wish granted. I wish I could move this dealership to TX.. I loved them before, but this time they really out did themselves!!

I stopped into Bernardi Toyota on Friday to look around. I had no intention of test driving at that point. I looked around and asked Jerry about a car. He told me it was the new Rav4 and I fell in LOVE. Jerry took me out for a test drive and got me started on the initial paperwork. While I wasn't planning to test drive or purchase, the support of Jerry and the Bernardi team helped me to feel more at ease with the car buying process (and trust me. I was FREAKING out). Jerry went above and beyond to make me feel comfortable and reassured about my decision without feeling pressured to buy. Ultimately, I did end up purchasing because I wanted to! I had the opportunity to work with Michelle, who patiently led me through the financing process, working with me every step of the way. Buying a car is a huge decision and investment and I can't thank Jerry and Bernardi enough for making my experience so wonderful. Ill be coming from Western Mass again if we are in the market for a new or used veihicle again!

Sami was thoroughly professional. He was friendly. He knew the features of the car and how to demonstrate them. He was low-pressure. He asked if we had questions and answered them fully and patiently. We certainly got the impression that he wanted to make the whole car-buying experience pleasant; bringing home a new car should be fun. I would say that anyone would have a positive car-buying experience working with Sami.

You are blessed to have Osi.he was verry friendly and kind to me.i never planned to buy a car in toyota bernadi but Osi made me to.Thanks.

Sal is a great guy. He is good at listening, tactful at communicating, and is willing to understand customers' needs. He does not jump on making recommendations too quickly or pressure the customers into a purchase. He acts as a great liaison between the customers' requirements (on both the goods and the price) and his employer's interest. I've been able to purchase a new vehicle at a reasonable cost. I would recommend Sal as an asset to any customer facing work - including but definitely not limited to sales.

Artie Johnson was friendly, helpful, earnest, and patient. He listened to our needs, and was not pushy. Knowledgeable, and when he didn't immediately know an answer he went above and beyond to find out. Made our whole family feel welcome, and made this the most pleasant car shopping experience we've ever had.

When I first walk in I met Ark Rocha. I said I want to check if I can get a car here. He said sured and he did help me alot the fisrt time mlast year. I came back trade in my 2009 toyota camry an He show me 2012 toyota camry brand new that i fell in love with Ark Rocha hes Excellent, Very helpful!!!!! Thank you

I knew what car I wanted, and I wanted the best deal. I used Consumer Reports car buying service and got 3 bids from competing dealers. I chose Bernardi based on price, made an appointment, and went there. Not only did they have the exact car I wanted, but I was driving it home 3.5 hours later! Dell is a very professional, experienced, and hard working salesman that I truly enjoyed working with. Bernardi's is very low pressure, with no pressure up-sell for needless add-ons. I would recommend Dell to anyone who wants to buy a Toyota. I have certainly told my friends and highly recommended him to them. Thanks Dell, you have gained a long time customer!

This is the second time we are visiting Bernardi Toyota, the first time we purchased a highlander and our experience was great since we walked into the dealer we felt welcome and after 5years we decided to get a new vehicle and our experience was more than great this time because we deal with Sami very professional and knowledgeable in all aspects very friendly and he did his best to get us the best price possible, thanks Bernardi for having a great sales person.